• Login
    Search 
    •   UZ eScholar Home
    • University of Zimbabwe e-Theses
    • Search
    •   UZ eScholar Home
    • University of Zimbabwe e-Theses
    • Search
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Search

    Show Advanced FiltersHide Advanced Filters

    Filters

    Use filters to refine the search results.

    Now showing items 1-10 of 23

    • Sort Options:
    • Relevance
    • Title Asc
    • Title Desc
    • Issue Date Asc
    • Issue Date Desc
    • Results Per Page:
    • 5
    • 10
    • 20
    • 40
    • 60
    • 80
    • 100
    Thumbnail

    An analysis into the effects of cybercrime on the financial service sector and national development in Zimbabwe 

    Tachiona, Thulani Munashe (Not published, 2020)
    The study was on the analysis of the effects of cyber crime on financial institutions and on national development. It examined the most frequent cyber crimes in Zimbabwe as card fraud, data breaches (hacking, malware and ...
    Thumbnail

    Impact of complaint handling procedure on customer retention: Evidence from Steward Bank Zimbabwe 

    Chirimuuta, Farisai Melody (2019-12)
    The main purpose of this study was to investigate the impact of an effective complaint handling system on customer retention. The components of customer complaint handling that were investigated in the study are policies ...
    Thumbnail

    The impact of corporate social responsibility on shareholder value: The case of AGRIBANK 

    Julius, Vimbai Primrose (2020-01)
    In the business world, where many new businesses are emerging before existing organisations know it, an issue of greening management decisions has become business practices of our time. These activities are classified ...
    Thumbnail

    To assess the impact of Microfinance Institutions in empowering women entrepreneurs in Harare Metropolitan province: The case of Zimbabwe Women’s Microfinance Bank (ZWMB) 

    Matseketsa, Zivai (2020-03)
    The study assesses the impact of Microfinance Institutions (MFIs) in empowering women who are in business in Harare Metropolitan province. The study uses the Zimbabwe Women’s Microfinance Bank (ZWMB) as a case study, ...
    Thumbnail

    The influence of authentic leadership practices on employees satisfaction in Zimbabwe: A study of followers’ perspective of selected commercial banks 

    Shumba, Merilyn (2019-12)
    The purpose of this empirical examination was to research and draw conclusions and recommendations on the influence of authentic leadership practices on employee satisfaction from the employee perspective in the banking ...
    Thumbnail

    Threats and opportunities by Fintechs on Zimbabwean commercial banks: An open innovation persepective 

    Mafinyori, Linnet Vimbai (2019-12)
    The growth in financial technologies (Fintech) skyrocketed in Zimbabwe and there are many reasons behind this happening. New entrants in financial services sector such as large cuttingedge technology companies and technology ...
    Thumbnail

    Impact of digitalisation on service delivery in the banking sector: A case of Standard Chartered Bank 

    Mukumbira, Brian Fungai (2020-03-06)
    The study was on the impact of digitalisation on service delivery in the banking sector with SCBZ being the case study. The study was conducted to assess whether or not digitalisation has a bearing on how services are ...
    Thumbnail

    Influence of credit risk management on non-performing loans in the Zimbabwean commercial banks 

    Hushe, Neves F (2020-03)
    The study analysed the influence of credit risk management on non-performing loans within commercial banks in Zimbabwe. The rate of increase in non- performing loans in commercial banks motivated the researcher to undertake ...
    Thumbnail

    Leveraging customer-centricity to attain sustainable competitive advantage: The case of Stanbic Bank Zimbabwe Limited 

    Maposah, Tawanda Clive (2017-04)
    This study is of an investigation into leveraging customer-centricity to attain sustainable competitive advantage. It looks at how Stanbic Bank Zimbabwe (SBZ) can organise its vision, strategy, technology and employees to ...
    Thumbnail

    The moderating role of transformational leadership on customer service quality in banks: A case of commercial banks in Zimbabwe 

    Gweme, Lydia (Not published, 2020)
    This study focused on the moderating role of transformational leadership on customer service quality in banks. 13 commercial banks were included in the study. Customer service quality is a topical issue as it is a source ...
    • 1
    • 2
    • 3

    University of Zimbabwe: Educating To Change Lives!
    DSpace software copyright © 2002-2020  DuraSpace | Contact Us | Send Feedback
     

     

    Browse

    All of UZ eScholarCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CommunityBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Discover

    AuthorChirimuuta, Farisai Melody (1)Chiyangwa, Bornface (1)Dzirutwe, Fungai Richard (1)Gandanzara, Rumbidzai A (1)Gweme, Lydia (1)Hushe, Neves F (1)Julius, Vimbai Primrose (1)Kereke, Vitalis (1)Machokoto, Alfred Goliath Vambayi (1)Mafinyori, Linnet Vimbai (1)... View MoreSubject
    Financial institutions (23)
    Commercial banks (4)Banking Sector (2)Banking sector (2)Competitive advantage (2)Agriculture financing (1)Asset management companies (1)Bank loans (1)Banking institutions (1)Banking products (1)... View MoreDate Issued2020 (8)2017 (7)2019 (4)2018 (3)2016 (1)Full TextFull Text (23)

    University of Zimbabwe: Educating To Change Lives!
    DSpace software copyright © 2002-2020  DuraSpace | Contact Us | Send Feedback