Predictors of organizational commitment: Evidence from non-governmental organizations in Zimbabwe

Abstract

The dynamic and harsh environment has led to high employee turnover as employees continue to search for greener pastures. This has pushed Non-governmental organizations (NGOs) to look for ways to enforce employee commitment to their organizations. The purpose of this study was to investigate the factors that influence organizational commitment among employees of NGOs operating in Zimbabwe. Whilst organizational commitment and its determinants have been extensively researched through literature and in other academic platforms, there is dearth of research on organizational commitment in NGOs operating in developing countries, especially Zimbabwe. This cross-sectional study used a quantitative survey design. A survey was conducted in which 200 employees were randomly selected from Harare Province to participate in the study. A self-administered questionnaire was used to collect data which was then analyzed using descriptive, correlation and regression analyses. The results indicate that; employee empowerment, organizational support, employee relationships and teamwork are predictors of organizational commitment. The findings have implications to human resource managers of NGOs in Zimbabwe, who are advised to make efforts of supporting and empowering employees as well as enforcing teamwork and relationships among employees in order to ensure organizational commitment.