Faculty of Business Management Sciences and Economics e-Theses Collection: Recent submissions
Now showing items 101-120 of 495
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Promoting women entreprenurship through financial inclusion: A case of Guruve District, Zimbabwe
(2019-12)A number of studies have found that women are more excluded than men both at firm and individual levels especially those in rural areas. Women in business continue to face challenges in accessing financial support from ... -
The impact of service quality on the performance of firms in the banking sector
(2019-12)This study has examined the impact of service quality on the performance of firms in the banking sector. The study sought to determine the performance of firms in the banking sector, determine the relationship between ... -
Assessment of the impact of taxes and subsidies on corporate financial performance: The case of a listed financial holding company in Zimbabwe for the period 2013 – 2018
(2020-01)The study assessed the impact of taxes and subsidies on corporate financial performance and the reference case used is a listed financial holding company in Zimbabwe. The study period spans from 2013 to 2018. The objective ... -
The impact of vandalism and theft on service delivery in Zimbabwe’s State Owned Enterprises: A case study of ZETDC Harare region
(2020-01)The study was focused on the impact of vandalism and theft on service delivery in Zimbabwe’s State Owned Enterprises using a Case Study of ZETDC Harare Region. The motivation to do the study was because ZETDC reportedly ... -
An assessment of the impact of physical environment on customer satisfaction in Zimbabwe’s healthcare sector: The case of Manyame Medical Ccntre
(2020-01)A comfortable physical environment contributes substantially to a business’ long- term survival, high profitability, reduced cost and competitiveness. This research study was undertaken with the objective of assessing ... -
Creativity in leadership for start-ups: A case study of fresh in a box vegetable company
(2020)This dissertation is an analysis of creativity in leadership for start-ups. Most importantly is that it is undertaken in the context of start-ups. The main objective of the research was to ascertain if creativity in ... -
A study on the impact of knowledge management and digital transformation as anchors of customer experience in contact centre operations in Zimbabwe
(2019)Technological advancement and globalisation have influenced all facets of business operations exposing organisations to tough competition in an already agile environment. Contact center operations in Zimbabwe are increasingly ... -
Effectiveness of production techniques on company performance: A case of fertiliser companies in Zimbabwe
(2020)This study investigated the effectiveness of production techniques on the performance of companies using a case study of the fertilizer manufacturing industry in Zimbabwe. The study measured the effectiveness of production ... -
An investigation into sustainable growth strategies for adoption by Small to Medium Enterprises (SMEs) in the Edible Oils Industry in Zimbabwe
(Not published, 2019)The study presented in this paper analyses the sustainable growth strategies that can be taken advantage off by SMEs in the edible oils industry in Zimbabwe and explores macro environmental factors and a firm‟s competitive ... -
The moderating role of transformational leadership on customer service quality in banks: A case of commercial banks in Zimbabwe
(Not published, 2020)This study focused on the moderating role of transformational leadership on customer service quality in banks. 13 commercial banks were included in the study. Customer service quality is a topical issue as it is a source ... -
An investigation into the impact of leadership tenure on organizational performance within the private healthcare sector in Zimbabwe: The Balanced Scorecard perspective
(2019)The healthcare system in Zimbabwe has state organizations, local authority run services and the private sector with the Ministry of Health and Child Care having the overall control of the health services in the land. The ... -
Operational risk management: An empirical analysis on the impact of cyber risk management on corporate performance of SMEs operating in Zimbabwe
(2020-01)Our modern societies are now driven by technology. While this has brought about a number of advantages, the adoption of technology is not without its challenges. The widespread adoption of technology by businesses has ... -
An assessment of the impact of debt financing flows on the performance of manufacturing firms in Zimbabwe: The case of beverage manufacturing firms in Harare
(2020-01)This study assessed the impact of debt financing flows on the performance of beverage manufacturing firms in Zimbabwe. The study focused on assessing the impact of short-term debt financing on financial performance, ... -
An analysis of the impact of taxation on business performance of firms listed on the Zimbabwe Stock Exchange
(2020-01)This study seeks to analyze the impact of taxation on business performance of firms listed on the Zimbabwe Stock Exchange (ZSE) for the years 2014-2018. In order to meet the study objectives, desk research was conducted ... -
Impact of innovation on business performance: the case of Zimbabwe united passengers company (ZUPCO)
(2020-01)Zimbabwe United Passenger Company (ZUPCO) is a government run public enterprise whose mandate is to provide safe and reliable passenger transport services to rural and urban populace. The company has not been able to ... -
The impact of government taxation policies and administration on sustainable voluntary compliance behaviour of the informal sector in Zimbabwe
(2020-01)In an effort to widen the revenue base, the Zimbabwean government has of late realised the important role being played by the informal sector.In an effort to maximize revenue from the sector key tax policies and ... -
The impact of corporate social responsibility on shareholder value: The case of AGRIBANK
(2020-01)In the business world, where many new businesses are emerging before existing organisations know it, an issue of greening management decisions has become business practices of our time. These activities are classified ... -
Impact of digitalisation on service delivery in the banking sector: A case of Standard Chartered Bank
(2020-03-06)The study was on the impact of digitalisation on service delivery in the banking sector with SCBZ being the case study. The study was conducted to assess whether or not digitalisation has a bearing on how services are ... -
An assessment of the impact of financial inclusion on the business performance of SMEs in the Harare Metropolitan
(2020-12)SMEs are an essential engine to the development of the economy of the country. The leaders of economies across the globe have put in place strategies to ensure that the marginalised are financially included. The government ... -
The relationship between organizational culture and innovation in the Zimbabwean IT industry: Case of Milter (PVT) LTD
(2019-12)The purpose of this study was to explore the relationship of organisational culture creativity and innovation and their overall effect on organizational performance. A case study was guided by the following objectives: ...
