Browsing Faculty of Business Management Sciences and Economics e-Theses Collection by Subject "Savings Banks"

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Agency banking and quality of service in the banking sector of Zimbabwe

Mhuriro, Josephine Tafadzwa (2020)

The study sought to establish the impact of agency banking on service quality in the banking sector of Zimbabwe, in particular the People’s Own Savings Bank of Zimbabwe (POSB). The study had five objectives. These included, ...