Browsing University of Zimbabwe e-Theses by Subject "Banking industry"
Now showing items 1-5 of 5
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Customers' perceptions of electronic banking delivery channels in Zimbabwe: A case of CBZ Bank (2013)
(2017-11)The increased competition for customer’s deposits as a result of the financial sector liberalization and the advent of technology based systems has led banks to adopt electronic banking. Literature argues that the introduction ... -
An evaluation of the adequacy of compliance with the basel committee on banking supervision's high level principles for business continuity in the implementation of business continuity modes in the Zimbabwe banking sector
(2017-05)The research investigated the extent of compliance with the Basel Committee on Banking Supervision’s Seven High Level Principles for Business Continuity in the implementation of the Business Continuity Management models ... -
An evaluation of the effectiveness of adopting Corporate Social Responsibility as a business strategy to gain competitive advantage amongst Commercial Banks in Zimbabwe
(2018-10)Corporate social responsibility (CSR) has become a hot topic in today’s business with varied and broad definition. Various CSR theories have been used to explain the concept as a strategic tool to gain competitive advantage ... -
An evaluation of the impact of downsizing on organisational performance at MBCA Bank Private Limited from July 2009 to December 2011
(2018-03)The purpose of this study was to evaluate the impact of downsizing on organisational performance focusing on MBCA bank covering the period July 2009 to December 2011. The banking industry witnessed operational challenges ... -
The impact of social media on marketing communications in commercial banks in Zimbabwe: The case of AGRIBANK
(2018-03)The aim of this study was to evaluate the impact of social media in commercial banks in Zimbabwe through a case study of Agribank. The bank has been struggling to break even posting increasing losses in the midst of low ...