Browsing Faculty of Engineering & the Built Environment by Author "Beluiprosper2005@yahoo.fr"
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Improving the management of operations at the “Office des Ports et RAdes du Gabon” (OPRAG): The road to achieve and sustain quality service delivery
Essimengane, B; Mushiri, T; Mbohwa, C (2016-09)The industrial engineering development in the spite of globalisation and fast technological advancement has set an unprecedented challenge for business around the world. Hence, new business models and concepts came to life ... -
Knowledge Retention and Stabilisation within OPRAG: A Management must for the Excellence achievement.
Essimengane, B.; Mushiri, T.; Mbohwa, C. (2016-09)Operations consist of the jobs or tasks composed of one or more elements or subtasks, performed typically in one location, whereby resource or data inputs are transformed onwards into desired goods, services, or results, ... -
Quality delivery service as a strategy: Profile and perspectives for excellence achievement within OPRAG
Essimengane, Jean Prosper Belui; Mushiri, Tawanda; Mbohwa, Charles (2016-09)The use of human experiments in operations management is still fairly novel despite a small stream of publications (Bendoly, Donohue and Schultz, 2005). Hence, this study was conducted with the ultimate interest of advancing ...