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    An analysis into the effects of cybercrime on the financial service sector and national development in Zimbabwe 

    Tachiona, Thulani Munashe (Not published, 2020)
    The study was on the analysis of the effects of cyber crime on financial institutions and on national development. It examined the most frequent cyber crimes in Zimbabwe as card fraud, data breaches (hacking, malware and ...
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    Impact of complaint handling procedure on customer retention: Evidence from Steward Bank Zimbabwe 

    Chirimuuta, Farisai Melody (2019-12)
    The main purpose of this study was to investigate the impact of an effective complaint handling system on customer retention. The components of customer complaint handling that were investigated in the study are policies ...
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    The relationship between organizational culture and innovation in the Zimbabwean IT industry: Case of Milter (PVT) LTD 

    Mapamba, Andrew Fungai (2019-12)
    The purpose of this study was to explore the relationship of organisational culture creativity and innovation and their overall effect on organizational performance. A case study was guided by the following objectives: ...
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    Critical success factors for the adoption and diffusion of artificial intelligence in the healthcare sector: A case of private healthcare organisations in Harare, Zimbabwe 

    Mudavanhu, Penina (2019-12)
    The purpose of the research was to identify and confirm the critical success factors for the adoption and diffusion of artificial intelligence (AI) in healthcare sector with reference to private healthcare players in ...
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    The impact of innovation culture on sustainable business growth in the Zimbabwean mining industry: A case of Hwange Colliery Company limited 

    Gorerino, Morgan (2020-12)
    The study sought to examine the impact of innovation culture on sustainable business growth in the Zimbabwean mining industry focusing on Hwange Colliery Company Limited (HCCL) as the context of study. The objectives of ...
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    An assessment of the impact of financial inclusion on the business performance of SMEs in the Harare Metropolitan 

    Muchemwa, Kudzai (2020-12)
    SMEs are an essential engine to the development of the economy of the country. The leaders of economies across the globe have put in place strategies to ensure that the marginalised are financially included. The government ...
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    The extent of anti-corruption education on future business leaders in Zimbabwe: A case of selected tertiary education institutions 

    Magowa, Reverend (2019-12)
    This study sought to investigate the extent of anti-corruption education in tertiary institutions for future leaders in a business environment in Zimbabwe, a case of selected institutions in Zimbabwe. The research ...
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    An assessment of the impact of ICT innovation on supply chain performance: A case of DHL 

    Munengwa, Nomsa (2020-03)
    The study assessed the impact of ICT innovation of supply chain performance, using a case of DHL. The study was guided by the following 4 objectives: to determine the extent to which DHL customers are aware and using ICT ...
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    Examining the factors influencing ethical leadership practices in the retirement and pensions industry in Zimbabwe 

    Sithole, Arnold (2020-12)
    Increased corporate malfeasance and ethical misconduct in organisations around the world and Zimbabwe in particular have brought about a renewed interest in business ethics, specifically the need for a better understanding ...
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    A critical investigation into the potential impact of artificial intelligence adoption in health insurance’s claims processing performance: The case of health insurance companies in Harare 

    Kasongo, Give (2019-12)
    The study investigated the impact of artificial intelligence adoption in the health insurance claims processing performance. The technology has remarkable benefits in many other industries like automobile and the healthcare ...
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    AuthorSandada, Maxwell (23)Chaneta, Isaac (14)Kaseke, Nyasha (8)Chaneta, Isaac (Dr.) (7)Madzivire, Alex B. (7)Madzivire, Alex Benjamin (Dr) (7)Muponda, Godfrey (6)Madzivire, Alex Benjamin (3)Muzondo, Noel (3)Ndamba, Rodney (3)... View MoreSubjectOrganisational performance (25)Financial institutions (24)Business performance (22)Competitive advantage (19)Banking sector (17)Corporate governance (17)Commercial banks (16)Mining industry (13)Zimbabwe (13)Banks (12)... View MoreDate Issued2020 - 2023 (103)2010 - 2019 (488)2001 - 2009 (7)Full Text
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