The study was on the analysis of the effects of cyber crime on financial institutions and on national development. It examined the most frequent cyber crimes in Zimbabwe as card fraud, data breaches (hacking, malware and ...

The main purpose of this study was to investigate the impact of an effective complaint handling system on customer retention. The components of customer complaint handling that were investigated in the study are policies ...

The purpose of this study was to explore the relationship of organisational culture creativity and innovation and their overall effect on organizational performance. A case study was guided by the following objectives: ...

The purpose of the research was to identify and confirm the critical success factors for the adoption and diffusion of artificial intelligence (AI) in healthcare sector with reference to private healthcare players in ...

The study sought to examine the impact of innovation culture on sustainable business growth in the Zimbabwean mining industry focusing on Hwange Colliery Company Limited (HCCL) as the context of study. The objectives of ...

SMEs are an essential engine to the development of the economy of the country. The leaders of economies across the globe have put in place strategies to ensure that the marginalised are financially included. The government ...

This study sought to investigate the extent of anti-corruption education in tertiary institutions for future leaders in a business environment in Zimbabwe, a case of selected institutions in Zimbabwe. The research ...

The study assessed the impact of ICT innovation of supply chain performance, using a case of DHL. The study was guided by the following 4 objectives: to determine the extent to which DHL customers are aware and using ICT ...

Increased corporate malfeasance and ethical misconduct in organisations around the world and Zimbabwe in particular have brought about a renewed interest in business ethics, specifically the need for a better understanding ...

The study investigated the impact of artificial intelligence adoption in the health insurance claims processing performance. The technology has remarkable benefits in many other industries like automobile and the healthcare ...