The effect of a centralised treasury management system on business operations: A case study on Premier Services Medical Investiments
Chisveto, Tafadzwa P
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The study examined the effect of a centralised treasury management system on business operations with particular attention to PSMI. The study explored the factors behind the use of centralized treasury management system by the company, identified the costs associated with the current treasury management system of the company, established how centralized treasury management system affects the flow of goods and services along the company’s business units and draw strategic conclusions on centralised treasury management for the organisation. The sample size for the study consisted of central treasury department and strategic business unit’s employees and management. The research utilized both primary and secondary data. Primary data was collected using in-depth interviews that were conducted with employees and top management. All secondary data were taken from the organisations internal documents, relevant journals and articles. Data collected was analyzed using qualitative techniques. The research aimed at shedding light on the impact of centralised treasury on the company’s flow of goods and services along the company’s business units. The results showed that finance managers from strategic business units are only involved in the consolidation of financial information. The research recommend for the need to establish an efficient hybrid treasury structure which combines the positive benefits of centralisation and decentralisation. The company also recommend for a supportive information technology system to complement effective decision making and resource allocation among the strategic business units. Additionally, the study recommends for the creation of a platform for resource mobilisation and deployment between corporate and subsidiaries so as to close the information gap and ensure transparency.