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Quality delivery service as a strategy: Profile and perspectives for excellence achievement within OPRAG
(2016-09)
The use of human experiments in operations management is still fairly novel despite a small stream of publications (Bendoly, Donohue and Schultz, 2005). Hence, this study was conducted with the ultimate interest of advancing ...
Knowledge Retention and Stabilisation within OPRAG: A Management must for the Excellence achievement.
(2016-09)
Operations consist of the jobs or tasks composed of one or more elements or subtasks, performed typically in one location, whereby resource or data inputs are transformed onwards into desired goods, services, or results, ...
Improving the management of operations at the “Office des Ports et RAdes du Gabon” (OPRAG): The road to achieve and sustain quality service delivery
(2016-09)
The industrial engineering development in the spite of globalisation and fast technological advancement has set an unprecedented challenge for business around the world. Hence, new business models and concepts came to life ...
An investigation into the use of value chain analysis to enhance the quality of fresh produce in the Zimbabwean retail sector: The case of Interfresh Limited (2009-2013)
(2016-11)
This research investigates the use of value chain analysis as a strategic tool to enhance the quality of fresh produce. The horticulture industry offers an important source of employment and a contribution to GDP for ...