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Quality delivery service as a strategy: Profile and perspectives for excellence achievement within OPRAG
The use of human experiments in operations management is still fairly novel despite a small stream of publications (Bendoly, Donohue and Schultz, 2005). Hence, this study was conducted with the ultimate interest of advancing ...
Knowledge Retention and Stabilisation within OPRAG: A Management must for the Excellence achievement.
Operations consist of the jobs or tasks composed of one or more elements or subtasks, performed typically in one location, whereby resource or data inputs are transformed onwards into desired goods, services, or results, ...