Please use this identifier to cite or link to this item: http://hdl.handle.net/10646/3365
Title: Quality delivery service as a strategy: Profile and perspectives for excellence achievement within OPRAG
Authors: Essimengane, Jean Prosper Belui
Mushiri, Tawanda
Mbohwa, Charles
metadata.dc.contributor.authoremail: Beluiprosper2005@yahoo.fr
tawandanda.mushiri@gmail.com
cmbohwa@uj.ac.za
metadata.dc.type: Other
Keywords: Talent Management
Operations Management
Quality
Issue Date: Sep-2016
Citation: Essimengane, B., Mushiri, T., & Mbohwa, C. (2016, September). Quality delivery service as a strategy: Profile and perspectives for excellence achievement within OPRAG. Proceedings of the International Conference on Industrial Engineering and Operations Management, Detroit, Michigan, USA.
Abstract: The use of human experiments in operations management is still fairly novel despite a small stream of publications (Bendoly, Donohue and Schultz, 2005). Hence, this study was conducted with the ultimate interest of advancing research and knowledge in OM with an empirical contribution and, therefore, to foster the quick attainment of the goals set to OPRAG as a Port Authority in Gabon with a major challenge of modernisation of port facilities. The author attempts to share findings of this experience, particularly on how to elaborate,formulate and implement a winning strategy which will serve the pivot for and lead the OPRAG‟s management of operations to the excellence.
Description: Conference Paper
URI: http://hdl.handle.net/10646/3365
Appears in Collections:Mechanical Engineering Conference Papers

Files in This Item:
File Description SizeFormat 
Essimengane_et_al_2016_Quality_Delivery_Service_as_a_Strategy.pdfMain article306.93 kBAdobe PDFThumbnail
View/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.