Implementation challenges of e- government initiatives in Zimbabwe: A case study of the parliament of Zimbabwe.
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The concept and practice of e-government remains a fairly new phenomenon in the Sub Sahara Africa, particularly in Zimbabwe. It has proceeded at a rather glacial pace regardless of its introduction many decades ago as one of the key strategies of the New Public Management. This study therefore strives to identify the reasons to this problem which has led to the slow progression in the implementation of e-government initiatives. Particularly, the study focuses its attention on the various implementation challenges that continue to contribute to the current state of e-government in Africa in general and Zimbabwe in particular. The current state of e-government in Zimbabwe mirrors the deep rooted problems ranging from financial, political, organisational and even socio-economic. These problems have led to the failure by various governments in the developing world to fully realise the benefits of e-government notably the reformation of the public sector to make it a responsive and accessible institution which values the importance of efficiently and effectively delivering social goods and public services to the citizens. E-government is also instrumental in ensuring that public sector institutions are economic and as such manage their public expenditure and public finances in a manner that is cognisant of the needs and interests of the masses. This is a key consideration that African governments should prioritise in the wake of serious financial and economic challenges that bedevil the continent. In that respect, the concept of e-government needs be taken seriously in order to ameliorate these problems encountered in the African public sector. In light of that, this research also seeks to highlight opportunities presented in the successful implementation of e-government in order for policy makers, the academia and general public to appreciate this concept and its practice. The study proceeded from a qualitative perspective and the data gathered confirmed, in the major findings that most of the challenges experienced ranged from those highlighted above. Major conclusions were arrived at basing on the findings identified in Chapter four of the study, for instance, the central conclusion based on the role that e-government can play in improving the public sector and this is captured in the fifth chapter of the dissertation. Additionally, in chapter five, the research undertook the task to propose possible measures or strategies that can be adopted to address or solve these implementation challenges in order for e-government initiatives to be successfully undertaken, these were presented in form of recommendations.
Additional Citation InformationMoyo, N. (2015). Implementation challenges of e- government initiatives in Zimbabwe: A case study of the parliament of Zimbabwe. [Unpublished masters thesis].University of Zimbabwe.
University of Zimbabwe