• Login
    View Item 
    •   UZ eScholar Home
    • Faculty of Business Management Sciences and Economics
    • Faculty of Business Management Sciences and Economics ETDs
    • Faculty of Business Management Sciences and Economics e-Theses Collection
    • View Item
    •   UZ eScholar Home
    • Faculty of Business Management Sciences and Economics
    • Faculty of Business Management Sciences and Economics ETDs
    • Faculty of Business Management Sciences and Economics e-Theses Collection
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Cost-effective ownership of ICT infrastructure equipment and systems in the financial services sector: A case of old Mutual (2009 to 2013)

    Thumbnail
    View/Open
    Shumba_Cost_effective_ownership_of_ICT_infrastucture_equipment_and_systems_in_the_financial_services_sector.pdf (1.219Mb)
    Date
    2018-05
    Author
    Shumba, Tawanda
    Metadata
    Show full item record

    Abstract
    Information Communication Technologies (ICTs) have become an indispensable resource in enabling functionality and efficiency in the financial services sector where Old Mutual Zimbabwe is a major player. The company relies heavily on ICTs for service delivery. ICT infrastructure is needed everywhere, be it for frontline customer oriented operations in banking, property management, insurance or internal support services such as HR, Finance, Risk and Audit. As the use of ICT infrastructure at all stages of the service delivery process increases, the computing resources that Old Mutual needs also go up. The huge infrastructure associated with getting a computer on every workstation brings up problems like machine failure, hard drive crashes, software bugs, and more importantly effective utilisation of these resources. This is a big headache for Old Mutual which, like most leading enterprises, must strive to reduce its costs through models such as virtualization. In developed countries, this demand to reduce computing costs (and subsequently lower product selling price to customers), has led to the development and growth of Cloud Computing. Cloud computing is a paradigm shift in which computing is moved away from personal computers and even the individual enterprise application server and server farms (in data centres) to a ‘cloud’ of computers. Innovations like this are necessary to ride the inevitable tide of change. Cloud Computing is the sum of SaaS and Utility Computing which offers better computing through improved utilization and reduced administration/infrastructure costs. The concept of Cloud Computing is still at its infant stage and a very new technology for the enterprises and as such, most enterprises are not very confident to adopt it. This research assesses the preparedness and efficacy of implementing this technology for Old Mutual in terms of cost and security. It discusses the benefits and drawbacks Old Mutual can have while adopting Cloud Computing. In the end, the research concludes that Cloud Computing is better for Old Mutual in terms of both cost and data security.
    URI
    http://hdl.handle.net/10646/3774
    Additional Citation Information
    Shumba, T. (2013). Cost-effective ownership of ICT infrastructure equipment and systems in the financial services sector: A case of old Mutual (2009 to 2013). (Unpublished master's thesis). University of Zimbabwe.
    Subject
    Cloud computing
    E-commerce
    Information technology
    Electronic commerce
    Information Communication Technologies (ICTs)
    Service delivery
    Collections
    • Faculty of Business Management Sciences and Economics e-Theses Collection [496]

    University of Zimbabwe: Educating To Change Lives!
    DSpace software copyright © 2002-2020  DuraSpace | Contact Us | Send Feedback
     

     

    Browse

    All of UZ eScholarCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Statistics

    View Usage StatisticsView Google Analytics Statistics

    University of Zimbabwe: Educating To Change Lives!
    DSpace software copyright © 2002-2020  DuraSpace | Contact Us | Send Feedback