Faculty of Business Management Sciences and Economics: Recent submissions
Now showing items 441-460 of 598
-
Does grease money from police roadblocks speed up the wheels of the commuter omnibus? The case of kombis into and out of Harare
(University of Zimbabwe, Faculty of Commerce, 2016-01)The study employed cross section econometric and tested the “grease the wheels” hypothesis at a micro level. To achieve its objective, the study employed survey data from 188 kombi drivers and/or conductors (i.e., kombi ... -
Modelling consumer behaviour conceptually through the seven Ps of marketing: A revised theoretical generic consumer stimulus-response model
(University of Zimbabwe, Faculty of Commerce, 2016-01)Hypothesising in the marketing stimuli component of existing consumer stimulus-response models is limited to the traditional four Ps of marketing—i.e. product, price, promotion, and place. This underplays the important ... -
The influence of organizational learning dimensions on the performance of haulage companies in Harare province, Zimbabwe
(University of Zimbabwe, Faculty of Commerce, 2016-01)The purpose of this study was to examine the influence of organizational learning practices on company performance in the case of the haulage sector in Zimbabwe. It sought to provide valuable insights into the effects ... -
Regulating the Accountancy Profession: An Examination of the Regulatory framework for the Accountancy Profession in Zimbabwe
(University of Zimbabwe, Faculty of Commerce, 2016-01)The accountancy profession in Zimbabwe has been evolving for the past three decades. The past two decades witnessed regulatory framework changes leading to the setting of a regulatory body under the Public Accountants ... -
Predictors of organizational commitment: Evidence from non-governmental organizations in Zimbabwe
(University of Zimbabwe, Faculty of Commerce, 2016-01)The dynamic and harsh environment has led to high employee turnover as employees continue to search for greener pastures. This has pushed Non-governmental organizations (NGOs) to look for ways to enforce employee commitment ... -
An assessment of regulatory factors affecting industry performance in the telecommunications sector: A case study of the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)
(2017-03)Studying industry performance and the regulatory frameworks in the telecommunication sector helps the regulatory body to be more efficient and effective in improving industry performance. This study focused on assessment ... -
An investigation into the impact of service quality frequent flier programs and safety perception on satisfaction and customer loyalty in the airline industry in Southern Africa
(South East European Journal, 2016)This study aims to identify the factors that make passengers loyal to an airline in Southern Africa by investigating the impact of service quality and safety perception on customer satisfaction and how satisfaction and ... -
An evaluation of the effectiveness of the labour arbitration system in Zimbabwe
(2017-03)The purpose of this dissertation was to explore, discover and draw conclusions on the effectiveness of the labour arbitration system in Zimbabwe. The general conclusion from reviewed literature is that for an arbitration ... -
An evaluation of the effectiveness of social media marketing in enhancing sales performance in the mobile telecommunication industry. A case of Econet wireless Zimbabwe (2010-2014)
(2017-03)Social media marketing a new phenomenon in marketing that came about as a result of the growing popularity of social media. The research focused on the effectiveness of social media marketing in the telecommunication ... -
An exploration of the impact of disclaimer clauses on managing customer loyalty and retention. A case of Chinese retail shops in Harare city centre
(2017-03)This study sought to investigate the effects that disclaimer clauses have on customer retention and the buying behaviour of customers of Chinese retail shops in the Harare Central Business District. A review of the literature ... -
"The purpose of business is business”. Is Corporate Social Responsibility (CSR) a contradiction of this view?: A Critical Examination of the Motives that drive CSR engagement by Companies listed on the Zimbabwe Stock Exchange (ZSE) and the impact of CSR on financial performance
(2017-02)Business is expected to give back to the society through corporate social responsibility (CSR). In Zimbabwe, public limited companies engage in CSR but there is a rising pressure from Government and society on companies ... -
Transforming business practices in the Zimbabwean haulage transport business sector in order to gain sustained competitiveness
(2017-02)More companies in the haulage transport sector are finding themselves entangled in the vicious circle of stagnation and failures as a result of religiously adhering to the traditional business practices. At the same time ... -
The mediating influence of passenger satisfaction on the relationship between passenger loyalty programmes and passenger loyalty
(STUDIA UNIVERSITATIS, 2015)The dynamic nature and the intense competition in the airline industry result in a need to craft innovative mechanisms that enforce customer loyalty. The study focuses on the mediating effect of passenger satisfaction on ... -
An evaluation of stakeholder coordination in donor-funded programs in Zimbabwe’s health sector: A case of HIV/AIDS Pima CD4 technology
(2016-11)Many multi-donor funded programs in Zimbabwe do not achieve optimal resource utilization and program sustainability due to poor field-level stakeholder coordination, consequentially resulting in low beneficiary and donor ... -
An evaluation of the role of instructional leadership on the performance of schools in Zimbabwe
(STUDIA UNIVERSITATIS, 2016-06)The purpose of this research was to investigate the extent to which instructional leadership is contributing to the performance of schools in Zimbabwe. The research was prompted by the little body of knowledge about the ... -
The determinants of consumer trust in the banking industry in Zimbabwe
(STUDIA UNIVERSITATIS, 2016-08)The purpose of this study is to examine the determinants of customer trust in the Zimbabwean banks. The study determines the effect of bank competence, bank integrity, benevolence, structural assurance and service recovery ... -
The driving forces for the practice of strategic planning in SMEs: Evidence from Harare Metropolitan Province, Zimbabwe
(ACTA UNIVERSITATIS DANUBIUS, 2016)Despite Zimbabwe sharing with the rest of the world, the notion that SMEs are the impeccable engines to economic revival, growth and development, many of the nation`s SMEs are plagued with high failure rates. Previous ... -
The determinants of the compliance to public procurement policy requirements among public enterprises in Zimbabwe
(ACTA UNIVERSITATIS DANUBIUS, 2016)Many public entities in Zimbabwe are operating in a very volatile environment characterised by public procurement systems open to abuse. Zimbabwe is one of the first countries in Africa to have a Procurement Act however ... -
An assessment of the motives for the purchase of organic food in Harare
(STUDIA UNIVERSITATIS, 2016-12)The remarkable growth in the purchase and consumption of organic food is widely acknowledged by many practitioners and academics in both developed and developing countries, yet in the Zimbabwean context, there seems to ... -
Analysing mandate fulfilment, the relationship between business level strategy and performance within Agribank
(2017-03)The issue that this study addresses is poor organisational performance of Agribank, a state owned bank. This study explores mandate fulfillment, the relationship between business level strategy and organisational performance ...
