Faculty of Business Management Sciences and Economics: Recent submissions
Now showing items 121-140 of 598
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Impact of digitalisation on service delivery in the banking sector: A case of Standard Chartered Bank
(2020-03-06)The study was on the impact of digitalisation on service delivery in the banking sector with SCBZ being the case study. The study was conducted to assess whether or not digitalisation has a bearing on how services are ... -
An assessment of the impact of financial inclusion on the business performance of SMEs in the Harare Metropolitan
(2020-12)SMEs are an essential engine to the development of the economy of the country. The leaders of economies across the globe have put in place strategies to ensure that the marginalised are financially included. The government ... -
The relationship between organizational culture and innovation in the Zimbabwean IT industry: Case of Milter (PVT) LTD
(2019-12)The purpose of this study was to explore the relationship of organisational culture creativity and innovation and their overall effect on organizational performance. A case study was guided by the following objectives: ... -
Threats and opportunities by Fintechs on Zimbabwean commercial banks: An open innovation persepective
(2019-12)The growth in financial technologies (Fintech) skyrocketed in Zimbabwe and there are many reasons behind this happening. New entrants in financial services sector such as large cuttingedge technology companies and technology ... -
An analysis on the impact of full application/implementation of IPSAS on financial performance in local authorities in Zimbabwe
(2019-12)The study ought to analyse the impact of IPSAS adoption on financial performance of local authorities. Four objectives have been identified as follows: to determine the state of adoption of IPSAS in public sector, to ... -
The influence of authentic leadership practices on employees satisfaction in Zimbabwe: A study of followers’ perspective of selected commercial banks
(2019-12)The purpose of this empirical examination was to research and draw conclusions and recommendations on the influence of authentic leadership practices on employee satisfaction from the employee perspective in the banking ... -
Contributions of corporate social responsibility (CSR) to customer loyalty: The case of selected retail outlets in Zimbabwe
(2019-12)The aim of this study was to investigate and draw conclusions on contributions of Corporate Social Responsibility (CSR) on customer loyalty using the two giant retail players – Spar Zimbabwe and TM Pick n Pay .The main ... -
The extent of strategic plan implementation by the Insurance Sector in Zimbabwe: A case of NICOZ Diamond Insurance Company 2015-2018
(2019-12)The aim of this study was to establish the extent of strategic plan implementation by the insurance sector of Zimbabwe. The study was mainly focused on Nicoz Diamond, being one of the prominent insurance companies in ... -
The effects of leadership styles on organizational performance of the insurance industry in Zimbabwe: The case of FBC insurance
(2019-12)The studyexplored leadership styles employed bymanagement in theFBCInsuranceCompany,with the aim of categorizing these and assessing the effect they have on the performance of the insurance firm. Utilising positivism ... -
Critical success factors for the adoption and diffusion of artificial intelligence in the healthcare sector: A case of private healthcare organisations in Harare, Zimbabwe
(2019-12)The purpose of the research was to identify and confirm the critical success factors for the adoption and diffusion of artificial intelligence (AI) in healthcare sector with reference to private healthcare players in ... -
A critical investigation into the potential impact of artificial intelligence adoption in health insurance’s claims processing performance: The case of health insurance companies in Harare
(2019-12)The study investigated the impact of artificial intelligence adoption in the health insurance claims processing performance. The technology has remarkable benefits in many other industries like automobile and the healthcare ... -
Linear optimization of fish processing: A Case study of Lake Harvest Company, Kariba, Zimbabwe
(2019-12)The aim of this study was to develop a Net Profit Contribution maximisation model that can be used as a decision tool to aid production managers in determining how best to allocate materials for fish processing, allocate ... -
Role of development finance institutions to Zimbabwe’s economic growth: Case of transport and power infrastructure development
(2020-12)The importance of Transport and Power infrastructure to a Country’s development cannot be overemphasised. Zimbabwe is facing stagnating economic growth, if not economic decline, it is therefore not surprising that over ... -
The impact of innovation culture on sustainable business growth in the Zimbabwean mining industry: A case of Hwange Colliery Company limited
(2020-12)The study sought to examine the impact of innovation culture on sustainable business growth in the Zimbabwean mining industry focusing on Hwange Colliery Company Limited (HCCL) as the context of study. The objectives of ... -
Impact of complaint handling procedure on customer retention: Evidence from Steward Bank Zimbabwe
(2019-12)The main purpose of this study was to investigate the impact of an effective complaint handling system on customer retention. The components of customer complaint handling that were investigated in the study are policies ... -
The extent of anti-corruption education on future business leaders in Zimbabwe: A case of selected tertiary education institutions
(2019-12)This study sought to investigate the extent of anti-corruption education in tertiary institutions for future leaders in a business environment in Zimbabwe, a case of selected institutions in Zimbabwe. The research ... -
Examining the factors influencing ethical leadership practices in the retirement and pensions industry in Zimbabwe
(2020-12)Increased corporate malfeasance and ethical misconduct in organisations around the world and Zimbabwe in particular have brought about a renewed interest in business ethics, specifically the need for a better understanding ... -
The effects of social media marketing on sales performance: a case of Peace Security Company
(2019-12)The study focused on examining the effects of social media marketing on sales performance at Peace Security Company. Social media marketing plays a very crucial role in increasing sales performance of firms and organisations ... -
The analysis of the impact of Presidential inputs scheme on agricultural productivity of Zimbabwe for the period 2016 to 2019: a case study of cotton
(2020-12)This study investigated the impact of the cotton presidential input scheme on agricultural productivity during the period 2016-2019. Poor cotton production in Zimbabwe due to exorbitant price of inputs coupled by poor ... -
A critical evaluation of the effectiveness of the capital budgeting processes for local authorities in Zimbabwe : the case of the City of Harare (2009 - 2012)
(2018-01)For most organisations to be effective in this modern world, a lot of careful planning is essential. This has seen a lot of effective organisations apply the “80/20 rule” – alluding to 80% planning, will result in 20% ...
