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Now showing items 1-10 of 22
“Financing challenges faced by retail SMEs in multi- currency environment a case of Gulf Complex in Harare, Zimbabwe”
(2019-11)
This study was carried out to investigate the financing challenges faced by SMEs in
Zimbabwe using a case study of retailers operating at Gulf Complex, Harare. Literature on
the funding challenges faced by SMEs was ...
An investigation into the impact of IT – business alignment on performance: A case of Zimbabwean state owned enterprises.
(University of Zimbabwe, 2019-11)
The research was conducted using a quantitative research approach
making use of a questionnaire as a research instrument. The specific objectives of the study
were:
i. Establish the relationship between IT governance ...
A study on the impact of knowledge management and digital transformation as anchors of customer experience in contact centre operations in Zimbabwe
(2019)
Technological advancement and globalisation have influenced all facets of business operations exposing organisations to tough competition in an already agile environment. Contact center operations in Zimbabwe are increasingly ...
An assessment of success factors for the performance of family owned small to medium sized businesses in the Zimbabwean retail sector
(2016-11)
The study attempted to assess the factors that are affecting business performance of small to medium sized family owned businesses in the Zimbabwean retail sector. The intention of this study was driven by the need to have ...
An evaluation of gaps within the NSSA ICT system which exposes the organization to potential risk of fraud
(2017-05)
This study sought to evaluate the gaps within the National Social Security Authority (NSSA) Information Communication Technology (ICT) System, which expose the organisation to potential risk of fraud and therefore recommend ...
An evaluation of the contribution of Information and Communications Technology (ICT) to customer satisfaction in the banking sector in Zimbabwe: A case study of MBCA Bank (2010 - 2013)
(2017-11)
The intention of this study was to evaluate the contribution of ICT to customer satisfaction in the banking sector in Zimbabwe using a case study of MBCA bank and covering the period June 2010 to June 2013. MBCA bank has ...
An evaluation of the role of inventory management in enhancing business performance in fast moving consumer goods (FMCG) retail supermarkets: The case of Gutsai Convenience Stores
(2017-11)
The purpose of this research is to ascertain whether inventory management has a role to play in enhancing the performance of the business. A total of 15 managerial employees were interviewed through questionnaires and GCS ...
An assessment of the impact of innovation & business networks on the performance of SMEs in the Harare metropolitan
(2016-12)
The contribution of Small and Medium Enterprises (SMEs) has been globally emphasized especially in regions like Asia and Europe. Innovation and business networks have been cited as the major drivers behind this growth. ...
An evaluation of the use of accounting practices by small and medium enterprises in Zimbabwe and an assessment of their impact on business performance: A case study of the retail sector of Harare Metropolitan Province
(2018-03)
This study evaluated the use of accounting practices and then assessed their impact on business performance of retail SMEs within the Harare Metropolitan Province. There is little or non-application of accounting practices ...
An investigation into the impact of Corporate Social Responsibility (CSR) on organisational performance in telecommunications sector in Zimbabwe
(2018-10)
Corporate social responsibility has a positive impact on economic growth of a country by contributing to inclusive growth and business performance. Telecommunications companies operating in Zimbabwe are involved in corporate ...