Now showing items 1-2 of 2
A critical analysis of the factors that influence quality of service provision at ZESA
This project intended to do a situational and scenario analysis for ZESA in order to identify and analyze factors that affected quality of service in the power utility. It also intended to have sampled customers rate the ...
An evaluation of the internal control systems at Zimbabwe Electricity Transmission and Distribution Company (ZETDC) of service delivery (2009 - 2012)
The aim of this study is to evaluate the internal control system in ZETDC (Zimbabwe Electricity Transmission and Distribution Company) on service delivery with regards to the period 2009 to 2012. This is the period when ...