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A critical analysis of the factors that influence quality of service provision at ZESA
This project intended to do a situational and scenario analysis for ZESA in order to identify and analyze factors that affected quality of service in the power utility. It also intended to have sampled customers rate the ...
An assessment of the predictors and outcomes of employee engagement in the Zimbabwean building societies
Employee engagement has become a subject of interest to the majority of business leaders and human resource practitioners. Despite this, there remains a paucity of critical academic literature on the subject, and relatively ...