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The effect of customer satisfaction on the survival of SMEs in the grocery retail sector: the case of Harare, Zimbabwe
(2023-06)
Literature indicates that customer satisfaction has significant impact on different business
performance metrics such as market share, sales revenue, shareholders value and gross profit
margin. SMEs are encouraged to ...
An assessment of the impact of electronic commerce on business performance: evidence from the Zimbabwean banking sector.
(2020)
The purpose of the research was to assess the impact of Electronic Banking on Business
Performance with evidence from the Zimbabwean banking sector.Five bank that are
Zimswitch compliant were used for the purposes of the ...
An assessment of the impact of de-dollarisation on business performance in a hyper inflationary environment in Zimbabwe: A case study of the retail sector in Harare
(Not published, 2020)
The primary objective of the study was to assess the impact of de-dollarisation on business performance in Zimbabwe. The research focused on the retail sector in Harare as a case study. The study used the quantitative ...