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DC Field | Value | Language |
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dc.contributor.author | Kamango, Sherpherd | - |
dc.date.accessioned | 2018-02-28T21:08:29Z | - |
dc.date.available | 2018-02-28T21:08:29Z | - |
dc.date.issued | 2017-11 | - |
dc.identifier.citation | Kamango, S. (2012). An investigation of challenges in the effective utilization of E-commerce in the Mining Industry in Zimbabwe: The case of RioZim Limited (2005 – 2011). (Unpublished master's thesis). University of Zimbabwe. | en_US |
dc.identifier.uri | http://hdl.handle.net/10646/3521 | - |
dc.description.abstract | This dissertation focuses on the challenges encountered in achieving the effective utilization of e-commerce in the mining industry. RioZim Limited was used as a case study for the period 2005 to 2011. Empirical data were gathered through the use of a structured questionnaire sent to RioZim management concerning the challenges in the effective utilization of e-commerce for the study period. The questionnaire was divided into distinct parts which focused on the current utilization of e-commerce, benefits of e-commerce, major challenges and recommendations for overcoming the challenges. The findings were that RioZim managers were of the opinion that e-mail and the Internet were the most widely used e-commerce applications at the organization. The managers acknowledged very low usage in terms of e-commerce technologies like e-procurement, e-recruitment, credit cards, point of sale, e-cheque and e-wallet. The study revealed that improved communication was a key benefit associated with e-commerce utilization at RioZim Limited. Other benefits included finding new and/or global markets, improved competitiveness, finding new suppliers and improved marketing. It was concluded that lack of e-commerce infrastructure was the major technical barrier to the utilization of e-commerce in the mining industry. Lack of secure payment infrastructure, lack of e-commerce standards and absence of regulatory and legal systems, lack of awareness of e-commerce benefits and low level of readiness in government institutions also had great influence on e-commerce utilization. The researcher recommended that, RioZim should purchase more ICT and e-commerce equipment. Zimbabwean education system should include the basics of e-commerce in its curriculum. Infrastructural development can help to enhance Internet connectivity and other ICT technologies. The proposition, “lack of senior management support is the major challenge”, was refuted. | en_US |
dc.language.iso | en_ZW | en_US |
dc.subject | Electronic commerce | en_US |
dc.subject | ICT infrastructural development | en_US |
dc.subject | E-commerce utilization | en_US |
dc.subject | Mining industry | en_US |
dc.title | An investigation of challenges in the effective utilization of E-commerce in the Mining Industry in Zimbabwe: The case of RioZim Limited (2005 – 2011) | en_US |
dc.contributor.registrationnumber | R0100583 | en_US |
thesis.degree.advisor | Tsikirayi, Cathrine Mazwi | - |
thesis.degree.country | Zimbabwe | en_US |
thesis.degree.discipline | Graduate School of Management | en_US |
thesis.degree.faculty | Faculty of Commerce | en_US |
thesis.degree.grantor | University of Zimbabwe | en_US |
thesis.degree.grantoremail | specialcol@uzlib.uz.ac.zw | |
thesis.degree.level | MBA | en_US |
thesis.degree.name | Master of Business Administration | en_US |
thesis.degree.thesistype | Thesis | en_US |
dc.date.defense | 2012-10 | - |
Appears in Collections: | Faculty of Business Management Sciences and Economics e-Theses Collection |
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File | Description | Size | Format | |
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Kamango_An_investigation_of_challenges_in_the_effective_utilization_of_ecommerce_in_the_mining_industry.pdf | 1.64 MB | Adobe PDF | View/Open |
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