Selected Best-Practice Cases

Abstract

An intensive literature search on transformation, change management and leadership revealed that the transformation theory arena has been driven by case studies. However, the case studies cited are predominantly Western. From a non-Western perspective, only one thinker, Mbigi (199) has documented his own case experiences applying his own theories/models of transformation.

In search for local and global best-practice cases, I found four cases that highlight interesting insights for comparative purposes. Two are from the West and the other two are from Southern Africa.

This article presents a brief critical analysis of each of the cases, highlighting the best practices. It also presents a comparative schematic representation of the cases. The representation gives a helicopter view of the cases, need for transformation, the intervention strategy, theory used and lessons/outcomes of the intervention.

I invite other researchers to search and document more transformation best-practice cases for the benefit of non-Western emerging nations.