Now showing items 11-13 of 13
Adoption of internet and mobile banking in the Zimbabwe commercial banking sector: The case of Standard Chartered Bank Zimbabwe
This study is an investigation into the criticality of adopting internet and mobile banking by commercial banks in Zimbabwe. It looks at the benefits these two alternative delivery channels offer and the challenges associated ...
Risk management in financial institutions: The case of Zimbabwean commercial banks
The purpose of this study is to explore the current risk management practices that are being followed and exercised by the banks, specifically, commercial banks in Zimbabwe. Primary and secondary data sources were used ...
The adoption of the holistic marketing concept as a customer retention strategy and its impact on customer retention in the financial industry: A case study of CABS Zimbabwe
Customer retention has gradually gained momentum as a vital tool for surviving in the highly competitive environments and increasing revenue. Most customer retention strategies adopted by banks have been over-used and some ...