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Assessing non-managerial employee's perceptions of strategy implementation impediments: The case of internet access providers of Zimbabwe

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dc.contributor.author Mlambo, Initial
dc.date.accessioned 2017-01-17T06:23:45Z
dc.date.available 2017-01-17T06:23:45Z
dc.date.issued 2016-11
dc.identifier.citation Mlambo, I. (2015). Assessing non-managerial employee's perceptions of strategy implementation impediments: The case of internet access providers of Zimbabwe. (Unpublished Masters thesis). University of Zimbabwe. en_US
dc.identifier.uri http://hdl.handle.net/10646/2904
dc.description.abstract The purpose of this study was to investigate the influence of employee perceptions of strategy implementation obstacles on organisation performance. Research on literature review indicated scarce or paucity studies on perceptions of employees on strategy implementation obstacles and their influence on organisation performance, hence, the need for this study to fill that gap. Employees within the Internet Access Providers companies of Zimbabwe participated in the study and 133 responses were received from the questionnaire that was distributed. Questionnaires were distributed through multiple channels that includes electronic emails, electronic survey and physical copies. The results showed that employee perceptions of strategy implementation obstacles positively influences organisation performance. A significant relationship was found between perceptions of communication, performance management and organisation variables as predicting organisation performance. Prevalent indications from the results showed that resources and environment were perceived negatively and were not statistically significant in determining organisational performance among the Internet Access Providers indiscriminately impeding organisation performance. In addition, leadership and strategy formulation were not statistically significant in predicting organisational performance. The results on leadership and resources were unique as they contradicted most previous research. The key conclusion is that positive employee perceptions positively influence organisation performance. en_US
dc.language.iso en_ZW en_US
dc.subject Employee perceptions en_US
dc.subject Organisation performance en_US
dc.subject Strategy implementation en_US
dc.subject Internet Access Providers companies en_US
dc.title Assessing non-managerial employee's perceptions of strategy implementation impediments: The case of internet access providers of Zimbabwe en_US
dc.contributor.registrationnumber R027522Y en_US
thesis.degree.advisor Madzikanda, David Dean
thesis.degree.country Zimbabwe en_US
thesis.degree.discipline Graduate School of Management en_US
thesis.degree.faculty Faculty of Commerce en_US
thesis.degree.grantor University of Zimbabwe en_US
thesis.degree.grantoremail specialcol@uzlib.uz.ac.zw
thesis.degree.level MSc en_US
thesis.degree.name Master of Business Administration en_US
thesis.degree.thesistype Thesis en_US
dc.date.defense 2015-04


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