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Leveraging customer-centricity to attain sustainable competitive advantage: The case of Stanbic Bank Zimbabwe Limited
(2017-04)
This study is of an investigation into leveraging customer-centricity to attain sustainable competitive advantage. It looks at how Stanbic Bank Zimbabwe (SBZ) can organise its vision, strategy, technology and employees to ...
An evaluation of the critical success factor for the adoption and utilization of ICTs to attain sustainable competitive advantage in Zimbabwe's hypercompetitive telecommunications industry : the case of TEL-ONE (PVT) LTD (2009 - 2012)
(2017-08)
Telecommunication markets are complex and require a wide range of skills from users who access the networks, engineers who maintain them and policy makers who regulate, not to mention that high capacity IP networks are ...
An investigation into the applicability of competitive intelligence in the construction industry : the case of Focus Construction (2009 to 2012)
(2017-11)
The aim of this study was to assess the applicability of competitive intelligence as a source of sustained competitive advantage in the construction industry of Zimbabwe. Literature provides a six stage intelligence cycle ...