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An investigation into the role of recognition in improving staff morale and reducing staff turnover : the case of ZIMASCO Private Limited (October 2006 - April 2012)

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dc.contributor.author Chakombera, Masimba
dc.date.accessioned 2017-09-12T09:34:44Z
dc.date.available 2017-09-12T09:34:44Z
dc.date.issued 2017-08
dc.identifier.citation Chakombera, M. (2012). An investigation into the role of recognition in improving staff morale and reducing staff turnover : the case of ZIMASCO Private Limited (October 2006 - April 2012). (Unpublished master's thesis). University of Zimbabwe. en_US
dc.identifier.uri http://hdl.handle.net/10646/3391
dc.description.abstract The main purpose of the study was to investigate the role of recognition in improving staff morale and reducing staff turnover using the case of Zimasco Private Limited. In order to achieve that, a structured questionnaire was administered to 45 employees, a figure which was considered large enough to satisfy the needs of the study. The purposive sampling method was used as the study had to target a specific group in the population fitting in with the objectives of the study. The study concluded that Zimasco does not have sufficient strategies to recognise employee performance. Also it is concluded that Zimasco does not have clear ways of recognising employees’ contribution. The study further concluded that there is no open communication between management and workers at Zimasco on all key decisions affecting the company. Workers and management of Zimasco clearly understand how their role fits into the overall objectives of the company. Based on the research findings, it is recommended that Zimasco should recognise employee performance by formulating and implementing sufficient strategies such as consulting employees on key decisions, and measuring and valuing their contribution. Employee training, education and development are recommended in this study as these will improve the knowledge, skills, and abilities of the employee. Once an employee becomes empowered, their morale levels increase, and so will their confidence in carrying out their duties in the organisation. This could benefit Zimasco in the long run. An area of further study is proposed to investigate the motivational factors affecting employee retention at Zimasco private limited in the period 2009-2011. Studies focussing around communication between management and workers are also recommended as this is likely to ensure that both parties appreciate the role of motivation in improving the morale of workers. en_US
dc.language.iso en_ZW en_US
dc.subject Staff turnover en_US
dc.subject Employee turnover en_US
dc.subject Labor turnover en_US
dc.subject Employee performance en_US
dc.subject Staff morale en_US
dc.title An investigation into the role of recognition in improving staff morale and reducing staff turnover : the case of ZIMASCO Private Limited (October 2006 - April 2012) en_US
thesis.degree.advisor Magaramombe, G
thesis.degree.country Zimbabwe en_US
thesis.degree.discipline Graduate School of Management en_US
thesis.degree.faculty Faculty of Commerce en_US
thesis.degree.grantor University of Zimbabwe en_US
thesis.degree.grantoremail specialcol@uzlib.uz.ac.zw
thesis.degree.level MSc en_US
thesis.degree.name Master of Business Administration en_US
thesis.degree.thesistype Thesis en_US
dc.date.defense 2012-08


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