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Customers' perceptions of electronic banking delivery channels in Zimbabwe: A case of CBZ Bank (2013)
(2017-11)
The increased competition for customer’s deposits as a result of the financial sector liberalization and the advent of technology based systems has led banks to adopt electronic banking. Literature argues that the introduction ...
The impact of social media on marketing communications in commercial banks in Zimbabwe: The case of AGRIBANK
(2018-03)
The aim of this study was to evaluate the impact of social media in commercial
banks in Zimbabwe through a case study of Agribank. The bank has been struggling
to break even posting increasing losses in the midst of low ...